InMotion Hosting Reviews
- Overall Rating:
9/10 66 Consumer Reviews
- Price From: $5.95/mo. - $299.95/mo. USD
Founded in 2001 and headquartered in Los Angeles, InMotion Hosting is a private web hosting company offering web hosting, VPS hosting and dedicated server hosting. InMotion Hosting web hosting services utilize cPanel and run on Linux and Unix operating systems.
Currently, InMotion Hosting has one data center in California for customers on the West Coast or in the Asia-Pacific region plus a second data center in Virginia to serve customers on the East Coast as well as in Europe and beyond. These data centers are considered to be Category A and PCI compliant with multiple power sources and system administrators available 24/7.
66 Customer Reviews of InMotion Hosting |
Website: justicegirlcomic.com | The CSR was helpful, professional, and fairly quick. He told me what he was doing as he did it and handled things well.
Pros: Quick activation, good service
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Website: THISisCarpentry.com | Great customer service.
Pros: Efficient, Knowledgable
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Website: jenessuniforms.com | I just switched from another hosting company to InMotion. I was afraid that the transition was going to be a nightmare, but thanks to the amazing people at InMotion, the transfer was virtually painless. There was no down time for my website and the issues that I had with setting up email were handled with ease thanks to the instant support of Live Chat. InMotion is amazing!
Pros: Easy with spectacular customer service.
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Website: bakersfieldceliacs.com | Chat took too long for replies and support rep was not helpfull. Got the feeling he was doing something else instead of focousing on my issue. also did not understand my problem. Inmotion support use to be really good and helpfull.
Pros: Good company
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Website: Bootcampbff.com | Great service all the time!
Pros: Everything
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Website: www.capefeareyeinstitute.com | Support answered questions to my satisfaction
Pros: prompt service
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Website: cgc_sf.org | excellent
Pros: friendly, prompt, and personal
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Website: yulamedia.ru | Recently my web site was banned for using an excessive CPU load without any prior notice. IMH support was very helpful in lifting the ban in a timely manner and giving me helpful advices on how to reduce CPU load in the future. However, I would like to accent on two issues that I believe are important. This is not a question of customer support but more of IMH policies a capabilities.1. I believe it is good to give at least one prior warning about excessive CPU usage before shutting down all my servers completely. I was unaware of and thus not able to fix any issues related to my web servers performance before discovering them all not working one morning. This is related to the second point I would like to make.2. Right now IMH does not provide any tool to monitor server CPU usage so you never now how good or bad your servers are before being (possibly) shut down one day. Availability of my servers is very important to me, and I do not even know IMH rules about CPU usage (how much is too much - 2%, 5%?) and also not to monitor the load. IMH system administrators advised me to use less CMS plugins. Well, I need every single plugin I use, and even if I turn off some plugins how do I measure what effect did it have on CPU usage?All this feels like walking blind in the dark risking to fall off the cliff any minute. I don't feel it is a very safe way walk. And especially not a reliable way to do business (some my sites are business - hey, I'm on a business hosting account!).Hope my humble customer opinion being of any use.
Pros: Excellent and responsive customer support
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Website: ButlerBuildersInc.com | Today I spoke with both the billing and the tech support departments.As always when I have contacted InMotion, I received prompt and courteous attention as well as complete information, with all my questions being answered by the representatives.I am more than satisfied with your hosting service and would recommend you, as you were recommended to me, as being very helpful and professional.
Pros: 10
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Website: soniaperezcpa.com | Eddi was an excellent customer service employee. He showed empathy, concern and support and provided valuable information. I had a great customer experience.
Pros: Knowleadgeable, friendly, empathetic
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Website: escudilla.com | Once again InMotionHosting fixed my problem with no loss of sleep. The fast communication is such a reassurance and quickly followed up by personal service that takes care of the situation. This sort of service is the reason I initially came to InMotionHosting and part of the reason I will stay. Thanks.
Pros: Fast Service and Reliable Answers
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Website: decaturbodywork.com | The person was helpful. Got me to the points and took care of my questions.
Pros: fixed problem
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Website: Sweet Peach Collections.com | I spoke with Edward about reversing my published site. No problems at all, he was very responsive, good listener. He heard my dilemma and took care of it. I am however somewhat disappointed in the site, possibly due to me not having enough knowledge to build one. Signed on in July, and my site is still not live yet. My only frustration is inserting external websites into my site so it looks blended. I have read the online info, but still not able to place eternal links. Edward gave some very good suggestions. Will make an attempt at it again.
Pros: Customer Service is the best I have seen!
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Website: leonmovingtx.com | Excellent customer service, all my questions answered quickly.
Pros: Great Service
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Website: www.johnbingham-writer.com | As always, an excellent, timely and helpful response from the support team at InMotion Hosting. Thank you.
Pros: Speed, clarity
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Name: Samuel Marlowe
Name: Tristan
Name: Traci
Name: David walker
Name: Jonathan Hertilus 
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Name: Nancy Chow
Name: Kirill Latyshev
Name: Kathleen Butler
Name: Sonia Perez
Name: Anne Schmitt
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Name: Brenda Ragland
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Name: Michael Jago